Customers Bank
Malvern, PA · FDIC #34444 · $26.5B in assets
Customers Bank, based in Malvern, PA, has $26.5B in assets and the letter C, better than 23.8 percent of the 126 other banks with $10 billion to $100 billion in assets. The letter compares this bank with banks of similar size and is not a verdict. Deposits above the insurance limit are 44.3 percent of deposits, lower than 34.4 percent of similar banks. Paper losses on bonds held until repayment equal 2.4 percent of equity, lower than 35.7 percent of similar banks. Commercial real estate loans are 179.2 percent of total risk-based capital, lower than 61.1 percent of similar banks, while the Texas ratio, troubled assets divided by equity plus reserves for loan losses, is 2.9 percent, lower than 67.5 percent of similar banks. Figures are from FDIC Call Report data for the quarter ending June 30, 2026.
Customers Bank reports 44.3 percent of deposits above insurance limits, worse than 65.6 percent of similar banks. Brokered deposits, deposits gathered through outside brokers, are 21.1 percent, worse than 92.0 percent of similar banks. Its core capital ratio, tier 1 capital over assets, is 9.0 percent, worse than 80.2 percent of similar banks.
Ratios behind the grade
Deposits above the insured limit
44.3%44.3 percent of deposits exceed the FDIC insurance limit, better than 34.4 percent of banks with $10 billion to $100 billion in assets. A lower uninsured share means less depositor money could face losses if the institution closes.
Unrealized bond losses vs equity
2.4%2.4 percent of equity is the gap between recorded and current market values of bonds intended to be held to maturity, with negative gaps shown as zero. 35.7 percent of similar banks have a larger gap, and this paper loss becomes real only if the bonds are sold before maturity.
Commercial real estate vs capital
179.2%Commercial real estate loans equal 179.2 percent of total risk-based capital, covering construction, non-owner-occupied commercial and multifamily loans but excluding owner-occupied property; the ratio can exceed 100 percent. 61.1 percent of similar banks have a higher concentration; losses in one lending type can affect more of the bank’s finances at once.
Problem loans vs capital (Texas ratio)
2.9%The Texas ratio is 2.9 percent, comparing seriously overdue loans and foreclosed real estate with equity and funds set aside for loan losses. This is better than 67.5 percent of similar banks.
Core capital vs assets
9.0%9.0 percent of total assets is tier 1 capital, meaning funds provided by the bank’s owners rather than deposits and borrowings. Its core capital ratio is better than 19.8 percent of similar banks, providing a larger cushion to absorb losses before depositors are affected.
Brokered deposits
21.1%Brokered deposits, gathered through third-party deposit brokers, make up 21.1 percent of total deposits and are sensitive to interest rates. 8.0 percent of similar banks have a higher share, though some banks use this funding deliberately.
Return on assets
1.15%Return on assets is 1.15 percent, measuring annualized net income as a share of average assets. This return is better than 35.7 percent of similar institutions, while profits add to capital and losses reduce it.
Grade history
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Data: FDIC call report, quarter ending June 30, 2026 · How we grade